Volunteer System Setup
Build a simple volunteer system that works for your club.
Recruiting volunteers is important.
But without the right systems in place, clubs can quickly find themselves back where they started.
Volunteer information can become scattered across WhatsApp messages, spreadsheets, emails and people's memories. Roles can become unclear. New volunteers may not know where to go for help.
VolunteerForge helps grassroots football clubs put a simple, practical volunteer management system in place.
The system is designed around four key areas:
RECRUIT → ORGANISE → SUPPORT → RETAIN
What's included?
Volunteer Registration
Create a straightforward process for people to register their interest in volunteering and provide the information your club needs.
Volunteer Database
Set up an organised central system for keeping track of your volunteers, their roles and relevant information.
Volunteer Role Directory
Create a clear directory showing the volunteer opportunities available within the club and what each role involves.
Recruitment Process
Put a repeatable process in place for advertising roles, receiving enquiries and bringing new volunteers into the club.
Volunteer Onboarding
Create a simple process for welcoming new volunteers and helping them understand the club, their role and who they can go to for support.
Volunteer Communication
Establish practical ways to communicate with volunteers and keep them informed about relevant club activities and opportunities.
Matchday Volunteer Organisation
Help identify the volunteer roles required on matchdays and create a clearer approach to allocating and coordinating them.
Volunteer Support
Introduce practical ways for volunteers to ask questions, provide feedback and access the information they need.
Recognition & Retention
Build simple processes for recognising volunteer contributions and helping create an environment where people want to remain involved.
Built around your club
There isn't a one-size-fits-all volunteer system.
A Step 5 football club with a large committee and multiple teams will have different requirements from a smaller community club.
That's why VolunteerForge builds the system around your club's size, structure and current volunteer needs.
The aim is to create something that is:
Simple
Easy for your committee to understand and use.
Practical
Designed around the way grassroots football clubs actually operate.
Sustainable
Something your club can continue managing after the project is complete.
Scalable
A system that can develop as your club grows.
What you'll receive
Your final system can include:
Volunteer registration process
Volunteer database
Volunteer role directory
Recruitment process
Volunteer onboarding process
Communication structure
Matchday volunteer structure
Volunteer support processes
Recognition and retention ideas
Practical templates and resources
Implementation guidance
Who is it for?
Ideal for clubs that:
Don't currently have a volunteer management system
Manage volunteers informally
Rely heavily on WhatsApp or spreadsheets
Are growing and need more structure
Have difficulty knowing who is doing what
Want to reduce the pressure on committee members
Want a sustainable volunteer operation
Investment
From £249
The exact price will depend on the size of your club and the systems required.
