Privacy Policy

Last updated: 17/09/2026

VolunteerForge ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect when you visit volunteerforge.co.uk, how we use it, and your rights regarding that information.

Who we are

VolunteerForge is a trading name of Tom Spurr, operating as a sole trader, providing volunteer recruitment, organisation, support and retention services to grassroots football clubs. For data protection purposes, Tom Spurr is the data controller for personal data collected through this website. If you have any questions about this policy, contact us at hello@volunteerforge.co.uk.

Information we collect

We collect the following information when you use our website:

  • Contact details you provide (name, email address, club name, and any message content) when you submit our contact form

We do not use analytics tracking, marketing cookies, or third-party tracking scripts on this website. Our hosting platform's built-in analytics tool measures aggregate site traffic (such as visits by country and device type) via Cloudflare CDN, without cookies and without collecting any personal data — so no visitor consent is required for this.

How we use your information

We use the information submitted via our contact form to:

  • Respond to your enquiry

  • Provide information about our services (Volunteer Health Check, Volunteer System Set Up, Volunteer Recruitment)

  • Follow up where you've expressed interest in working with us

We do not sell or share your personal information with third parties for marketing purposes.

Legal basis for processing

We process the information you submit via our contact form on the basis of:

  • Consent — you've voluntarily submitted your details to us

  • Legitimate interests — responding to enquiries and running our business

Cookies

This website does not use tracking or marketing cookies. Our hosting platform may set strictly necessary cookies required for core site functionality (such as security or form submission); these do not require consent under UK GDPR as they are essential to the site working correctly.

Hosting

Our website is hosted by Hostinger. Data submitted through our contact form passes through Hostinger's infrastructure as part of normal website operation. You can review Hostinger's own privacy practices on their website.

Information security

We secure information you provide using reasonable administrative, technical, and physical safeguards to protect against unauthorised access, use, modification, or disclosure. However, no data transmission over the internet can be guaranteed 100% secure.

Legal disclosure

We will disclose any information we collect, use, or receive if required or permitted by law — for example, to comply with a legal process, or where we believe in good faith that disclosure is necessary to protect our rights, protect the safety of others, investigate fraud, or respond to a lawful government request.

How long we keep your information

We retain contact form submissions only for as long as necessary to respond to your enquiry and, where a working relationship begins, for the duration of that relationship. Enquiries that don't lead to further contact are deleted after 12 months.

Your rights

Under UK GDPR, you have the right to:

  • Be informed about how your data is used

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to how we use your data

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at hello@volunteerforge.co.uk.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of any third-party sites, and we encourage you to read their privacy policies when you visit them.

Changes to this policy

We may update this policy from time to time, including if we introduce analytics, cookies, or new tools in future. Any changes will be posted on this page with an updated revision date.

Contact us

VolunteerForge (trading name of [Your Full Name])
hello@volunteerforge.co.uk